Vinten Radamec
A Vitec Group brand
Vitec Group Websites

Service & Support


The global service team at Vitec Videocom understand that uptime is crucial for your business and we have extensive experience of providing product support for leading broadcasters and are committed to ensuring your success.

We can offer:

  • Extended hours (24/7) remote support
  • On-site engineering cover if a fix cannot be completed remotely
  • A large stock of replacement parts available from our global network of warehouses and Service Centres
  • Advanced replacement for most modules or assemblies to virtually eliminate downtime
  • Proactive preventative servicing visits
  • Free software upgrades
  • On-site training for your operators and technical staff

For the ultimate in support and backup you need one of our Vinten Radamec Service Agreements. The range of options allows you to choose a level of service to meet your requirements, to complement your in-house capabilities and to maximize the return on your investment and your support budget.  Click here for more details.

Service Telephone Numbers:

Americas: +1 800 541-1667

UK / EMEA: +44 (0)1284 757918

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